5 Essentials Of A Freelance Web Site
Every freelancer who hopes to find work online needs a web site. It’s obligatory, much like a telephone in the office, wheels on a bicycle or butter in a bacon sandwich. But what are the important elements to include?
For each type of freelancer, it’s a bit different: web designers need usability and a sharp, cool look; graphic designers need stunning imagery; one-man companies need to promote their brand and so on.
In every case, however, these five items are essential:
1. Contact
There’s no point having a web presence if your visitors can’t contact you. Not only that, but it needs to be obvious and easy. Have a look at any big company’s site and you’ll see a prominent contact option – whether it’s a list of details across the bottom of the page or a separate tab.
It’s also desirable to be contactable without leaving the site. Unfortunately, with spam-spiders crawling all over the Internet in search of @-signs, providing an unmasked email address is generally an invitation to junk mailers. Instead, how about having a page on your blog where potential clients can leave a message as a moderated comment?
2. Portfolio
No matter what you do, it’s worth showing how you do it. Some clients will contact you based purely on reputation, but most would like to see some kind of work. It gives them an idea of your ability. If you’re a writer of some form, the web site itself is your portfolio – every entry on every page.
Deisgners, programmers and other businessmen may need to put something together for potential clients to peruse. A great example of this is over at Paul’s site, The Feisty Empire: he has a Samples section, where visitors can see exactly how good he is in various formats, for different media.
3. Testimonials
Putting trust in a freelancer is not an easy step for many employers: they’re a notoriously flaky bunch (especially the online ones) who disappear without warning, miss deadlines or simply don’t deliver what they promise. That’s why a couple of testimonials from happy customers make a difference.
Feedback is always worth requesting when you finish a job: the bidding sites all provide a mechanism for this, but if you’re working direct with the client it’s a good idea to ask them for a few words once the project is complete. Post it up on your site and you’ll reassure future clients not only of your ability, but that you’re here to stay.
4. Bio
Strangely enough, many clients like to know who they’re paying. While the first part of any site’s About page should cover the content (so that new visitors know what they’re getting), some personal or company background is also useful.
Career history, specialisations, interests, skills and hobbies can all go in there – how much you include is up to you and depends on whether you’re selling yourself or your services. Make sure you let your visitors know if you have unusual talents, too!
5. Spelling And Grammar
Yes, I know I harp on about it all the time. Say what you will about the way language changes and evolves (and no, I’m not going to get into that discussion again), but a potential client is unlikely to hire you if your entire site is written in txtspk.
Language is very difficult to get right: for freelance content providers it’s a matter of style (writing in ebonics or tabloid-speak works fine if that’s your niche, for example), but for most others the site should be thoroughly spell-checked and grammar-checked in the accepted standard for your working tongue. This is your marketing. Get it right – or appear on Failblog.
That’s your homework assignment: check your site!




Good tips! Regarding #1 “Contact” — I’ve found that Gmail’s anti-spam filters are so effective that I no longer fear putting my email address out there unmasked. I’ve also found that I do still get spam on contact forms (especially Ess Eee Oh scammers)
For branding/identity purposes, if you don’t want to have “@gmail.com” there is the Google Apps / Gmail (for domains) STANDARD EDITION which lets you use your domain name, and is free under a certain number of people (50 or something like that):
http://www.google.com/apps/intl/en/group/index.html
You know, I have to tell you, I really enjoy this blog and the insight from everyone who participates. I find it to be refreshing and very informative. I wish there were more blogs like it. Anyway, I felt it was about time I posted, I’ve spent most of my time here just lurking and reading, but today for some reason I just felt compelled to say this.
What a lovely surprise, Spike!
I was literally reading this post thinking: ‘Oooer I ‘ope there’s nowt wrong with MY site…’ and, blow me down, you go and mention me in dispatches!
A wonderful start to my day. And your post wasn’t half bad either. Many thanks indeed! P.
“Yes, I know I harp on about it all the time. Say what you will about the way language changes and evolves (and no, I’m not going to get into that discussion again), but a potential client is unlikely to hire you if your entire site is written in txtspk.”
Yeah, I hate those arguments, too. Quite frankly, I’ve concluded that they’re not worth carrying on.
btw, sorry about the death of your earnings blog.
You should try being an English teacher. Last week a 7 or 8 year old girl piped up after I’d written something on the board: “Teacher! You spelt ‘feed’ wrong! It’s f-e-e-d, not f-e-d!” ugh.
I recently applied for an editing job with a school. It was replied to, in effect, that they were looking for business degree/MBA holders. What the hell does editing English have to do with a business degree? When in uni, I edited engineering articles for graduate students. What the hell do I know about engineering? It turns out, about roughly the same as what they know about English.
How’s your quest for making a living on freelancing going, Spike?
Busse: I considered Google Mail back when it launched, but their vague “we promise never to give out your details or spam you even though we’ll have a bot read through everything in your inbox” put me off. A couple of years later and “oh, we’ve changed management now, so all the old promises are defunct” came along. Glad I avoided it.
Randy: Glad to have you with us, and especially that you’ve decided to join the fray. I’m very lucky with visitors – not only are they all personable and experienced, but as demented as I.
Paul: I really like your gallery of samples – a brilliant idea and a massive time saver for people looking for someone to do what you do. They don’t have to faff around with contacting you before they get to see how good you are. Smart move!
Steven: Teaching adolescents is, I’m sure, some sort of demonic karma payback device – or at the very least a leftover of ancient torture methods. Give me the iron maiden any day.